Jeff Bezos recently made a surprise visit to an Amazon fulfillment center and a Whole Foods store to thank employees working the front lines to get essentials to people during this crisis. There are news reports about what motivated him to do it. No matter what motivated him, there is a lesson here: Don’t wait […]
How To Avoid Being An Untouchable, Detached Corporate Figurehead Read More »
A furrowed brow might say, “Don’t talk to me.” A faint “hi” or even lack of acknowledgement in the hallway might translate into, “I’m disappointed in your performance.”
Employee Communications: Let Me Hear Your Body Talk Read More »
“A green screen can make your brand feel blue.”
Video: It’s too easy being green Read More »
An HR manager in a satellite office sends an email to employees about changes in building security stemming from a corporate office mandate. The tone of her email is hostile and employees feel like children being chided by a teacher. They didn’t do anything wrong but the email makes them feel that way by including
Your screaming turns me off Read More »
The job interview is the face of your employment brand to prospective employees. It can either breathe life into your brand or extinguish any sparks that attract an applicant to your company in the first place. A woman gets a call for an interview with a company where she applied for a job. She asks
Are Job Interviews Killing Your Employment Brand? Read More »
Part 3 in a series: Keith speaks to the Phoenix Public Library’s Leadership Academy participants about why if you put on way too much makeup, he may Tweet about you.
Social Media: Be a person, not a salesperson Read More »
Part 2 in a series: Keith spoke to the Phoenix Public Library’s Leadership Academy participants about embracing and responding to social media comments that are not always positive. Here is some of what he said:
Embracing the Social Media Blues Read More »
Keith spoke to the Phoenix Public Library’s Leadership Academy participants on the topic of “Innovation in 21st Century Organizations.” Wow! That’s a mouthful. But here is some of what he said about social media.
What can we do better? Read More »
