Posts Tagged ‘speeches’

Media Training: You’re An Executive, Not The President

Tuesday, January 22nd, 2013
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Presidential speeches seem to mark good occasions to discuss media training. Such speeches allow us to witness how to fluctuate our voices with passion, use our hands and wear something professional without distraction.

But the full content of the speeches often does not match our lessons in media training. Presidential speeches often link a list of issues such as healthcare, Medicare, economics, education, war, immigration and climate change. Presidents frequently deliver their speeches with a touch of poetry.

However when executives speak to media, they should focus on a headline, a key issue instead of many. They should deliver words in plain language, not sentences that need interpretation.

Presidents often speak to shape history and several layers of policy. An executive’s responsibility when speaking to the media is typically different. The president’s speeches certainly help emphasize style. However trying to fill your interview with too many issues will exhaust viewers and readers.

Media Training: Don’t Let Your Speech Get Stuffed

Friday, September 7th, 2012

Media Training:  Don't Let Your Speech Get StuffedAs an investigative reporter, I gathered a lot of information for stories. My stories were longer than most on TV, but I still prevented myself from squeezing too much information into the report. Yes, I wanted to share all the details I considered important. However, cramming too many facts into one story would leave viewers with a blur of information.

Now we put together videos for businesses and advise them not to try to relay too much in two minutes. Video is different than text. Text allows readers to delve into the details. Video presents more of a headline for viewers. Video often hopes to quickly grab your attention and direct you to further reading.

This is the challenge for me when listening to a President of the United States speak about the State of The Union or address an audience at political conventions. The conventional wisdom is to offer listeners a list of achievements and new ideas. The topics are wide-ranging and often complex for many people.

I watched ABC News when President Obama spoke at the Democratic National Convention. Some of ABC’s analysts discussed what they considered the tone and theme of the speech. Some pundits described Obama’s words as several speeches rolled into one. I’m not a fan of leaving such an impression. I understand firsthand the desire to want to relay so much information in such a short period of time. However, I recommend making a choice and focusing on one important theme. Pick a key message and repeat and return to it. Reference other topics but circle back to the core issue. Make your key message obvious. Connect the dots for listeners. Don’t force analysts to connect the dots for your audience. When I reported on TV, I often felt I successfully broke through the information overload barrier when a viewer later repeated back to me a recurring line in my story. I hammered away strongly at one key message instead of touching on several topics in mediocre fashion.

This approach is easier said than accomplished. In both politics and business, pressure is put on leaders to address so many issues. Analysts wait in the shadows, ready to pounce when someone omits this or that. However, I still prefer leaving listeners and viewers with a few well-connected lines, a common theme they are more likely to repeat to their friends and co-workers. Otherwise, I fear their eyes and minds will wander elsewhere when faced with too many broad-ranging topics at once.

Response To Our Blog On Media Training And Bill Clinton’s Speech

Thursday, September 6th, 2012

Response To Our Blog On Media Training And Bill Clinton's Speech

Our guest blogger is Duncan Matheson, President and co-founder of BissettMatheson Communications in New Brunswick, Canada. Here’s what he has to share after reading our blog on media training and former President Bill Clinton’s speech at the Democratic National Convention. This originally appeared at http://bissettmatheson.com/en/blog/

I like speeches. Before I started writing them, I spent 20 years covering them as a reporter, and while many were great, some were dogs but the majority was mediocre. And despite all those times I was bored out of my gourd wishing to god the speaker would shut up, and even mediocre ones can do that, somewhere along the line I developed a fascination with speeches and how they were constructed and delivered.

I read books on speeches, I deconstruct speeches, I listen to speeches in a pretty weird way – I watch for the cadence, the alliteration, the pacing, how the stories are woven together, the optimism, the hope, whether the speaker is grabbing and holding the audience, the emotional ups and downs, how the key messages are resonating, the tone, and I look for what the audience is probably walking away with. In short, I’m pretty geeky when it comes to speeches.

So last night, sitting back in the lazyboy watching Bill Clinton at the Democratic National Convention, I couldn’t help but marvel. I knew he was good, but I have never seen anybody deliver a speech with such mastery.

I am tempted to go on about why I found it so good but that would be redundant with so much that has already been written about it.

So instead, I want to offer a guest blog – not because I entirely agree with it because I don’t, but he does offer a good lesson that can be taken from Clinton’s speech. I will offer my take afterwards. Here then is Keith Yaskin, a media consultant in Scottsdale, Arizona:

http://www.theflipsidecommunications.com/2012/09/media-training-bill-clinton-shows-businesses-why-they-must-address-their-critics/

Here’s my take. In this example, he’s absolutely right. Bill Clinton hit head-on the major criticisms of the Obama presidency, and he did it with a master’s stroke. In this case it was absolutely the right thing to do.

Such is not always the case. There is a downside to answering your critics. For one thing it can detract from your own agenda. For another it draws more attention to the criticism.

The better strategy is to objectively weigh the criticisms and decide whether there is more to be gained or lost by going there. If the criticism is the proverbial elephant in the room and it is the distraction, as was the case with Obama and how he handled the economy, then yes, you best deal with it.

But that’s not always the case.

Employee Communications: 15 Techniques For Businesses To Take Advantage Of Video Internally

Wednesday, April 18th, 2012

Employee Communications:  15 Ways To Use Video Internally

 

When I joined The Flip Side, I imagined shooting video to promote businesses externally. Loren then opened my eyes to The Flip Side of the story:  Companies also should use video to better communicate internally. I quickly recognized the value of internal video. In the corporate world, I witnessed countless examples of poor communication between management and employees. Managers couldn’t think outside of sliding memos into mailboxes. And they often composed the memos as if they were drill sergeants with a pen in hand instead of a weapon.

We share our videos on online, but you won’t watch many of them. Companies hire us to shoot internal video, for example, to improve communication with young employees who don’t always take time to read group emails. Businesses ask us to shoot high-quality video to inspire staff to take part in company programs. Some companies want video of employee testimonials sharing a new internal approach to achieving success.

Here are several ways to use video to enhance your intranet, improve employee communications and share your corporate story with your chief advocates:  your staff. Remember:  Videos should be interesting, entertaining, engaging, lively, well-produced and easy to find.

  1. Company directives
  2. Compliance and regulatory issues
  3. Training
  4. Boosting morale
  5. Highlighting specific employees and departments
  6. Encouraging employees to volunteer
  7. Company events
  8. Company meetings
  9. Sales kick-off meetings
  10. CEO speeches
  11. Video newsletters
  12. Company values
  13. Benefits and compensation
  14. How-to videos
  15. Attracting investors