Phoenix

Fox10 Visits Client Furniture Affair

Fox10 News in Phoenix interviews Furniture Affair owner Nancy Rhodes about Let’s Flea, an all-day indoor flea market which helped raised money and collect diapers for parents who can’t afford them. Furniture Affair consists of fine furnishings and accessories from previous relationships. This includes model home furniture; designer showrooms and unique items resurrected from their […]

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Employee Communications: Using Cartoon Characters

One approach I took was to use an avatar (or cartoon character) as a champion or change agent along the journey. In this case, the avatar represented the target audience undergoing the change. We gave him a name, his own email address and phone extension with an outgoing voicemail message. The email address and phone extension were outlets to send emails and voicemails and capture feedback and questions.

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