PR

American Airlines Incident: Why You Should Media Train Employees Even If They Won’t Talk To Reporters

    When I worked as a television reporter and arrived on the scene of an incident involving a company, I normally first encountered a frontline employee before one of the organization’s executives. The employees sometimes stayed silent other than telling me I would need to wait for a spokesperson’s arrival. But other employees frequently

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10 Tips To Lose Credibility With News Media

Make major shifts in key messages within short periods of time. Make statements that don’t match actions. Prohibit certain news outlets from attending media briefings. Ask reporters to profile your organization without providing a story angle. Answer questions before ensuring leadership is on the same page and then backtrack. Hammer away at opponents’ actions and

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10 PR Lessons From President’s First News Conference Since Trump’s Election

President Obama’s first news conference since the election of Donald Trump offers more than additional fodder for a nation divided politically. Business leaders should study the news conference for lessons on how to navigate tough questioning during difficult times and about competitors.

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10 Things I Miss Most About Covering Election Nights As A Reporter

Technical problems we all secretly predicted Watching the carefully thought out newsroom election night game plan quickly disintegrate Being assigned to a new candidate at the last second after conducting weeks of research on another one Wondering what genius decided to assign several crews to work under tight deadlines on the same laptop editor Watching

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