Media Relations: Improvements Some Journalists Should Make
Most reporters can probably take at least small steps on their own to improve these issues.
Media Relations: Improvements Some Journalists Should Make Read More »
Most reporters can probably take at least small steps on their own to improve these issues.
Media Relations: Improvements Some Journalists Should Make Read More »
Even the angriest callers are willing to forgive a perceived wrong if a business communicates with them directly and genuinely tries to explain itself.
Crisis Communications: Making Angry Callers Happy After Negative News Stories Read More »
Make your numbers stand out more by putting them in context.
Media Relations: Don’t Do A Number On Journalists Read More »
Every four years, when a presidential candidate announces his VP pick, the media analyzes the choice until someone waves a new shiny object in front of their faces.
Did we give away items people didn’t care about? Did we give up to soon? The answers really don’t matter to us.
We’re Not Fans Of Social Media Cheap Tricks Read More »
Fairmont Hotels responded. Impressive. They responded in two minutes. More impressive.
Public Relations: Did Twitter Save Me $50 When I Slept Over And Saw Fireworks? Read More »
Be decisive. Clearly reveal your opinion. Don’t muddy the waters.
Politics And Media Relations: Was Romney A Ramblin’ Man? Read More »
As the Supreme Court’s decision on Arizona’s SB 1070 again reminded us, rulings are not sports games. Decisions don’t always offer a clear winner or loser.
SB1070: How The Media Faired Under A Full-Court Press Of Pressure Read More »
Some of those posting Tweets are falling back on gimmicks to convince us to click their links.
Wow! Words That Indicate A Tweet Might Actually Suck Read More »
What I often find is a blogger hammering home the same point over and over.
Copywriting: You Sometimes Really Only Need A Few Inches Read More »