The Flip Side Communications

We’ve Watched Companies Break These Rules For Video

When companies prepare to create videos, their first impulse is often to gather all the top executives, sit them down in a conference room and capture them talking about the company’s work. Is that the best way to share their message to potential clients or customers? Is that something you’d want to watch? Here are ways

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American Airlines Incident: Why You Should Media Train Employees Even If They Won’t Talk To Reporters

    When I worked as a television reporter and arrived on the scene of an incident involving a company, I normally first encountered a frontline employee before one of the organization’s executives. The employees sometimes stayed silent other than telling me I would need to wait for a spokesperson’s arrival. But other employees frequently

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10 Tips To Lose Credibility With News Media

Make major shifts in key messages within short periods of time. Make statements that don’t match actions. Prohibit certain news outlets from attending media briefings. Ask reporters to profile your organization without providing a story angle. Answer questions before ensuring leadership is on the same page and then backtrack. Hammer away at opponents’ actions and

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Lowering Standards of Genuine Friendship and Personal Communication

However certain aspects of today’s society offer glimpses of how disconnected we can become from each other. Ironically, social media, in our view, plays a significant role. While social media provides an important voice for people, organizations and social causes, it also appears to lower the standard of genuine friendship and personal communication.

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How Companies Can Cut Through Clutter With A Stronger HR Voice

Effective HR communications is a lot of things. It’s often behind the first impression your company gives to recruits and new employees (the welcome mat) or the door that closes on the way out on their last day of work. HR communications is also a platform for employee engagement. HR communications can help humanize the

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