LeBron The Media Training King
The fact LeBron can calmly draw up such answers after feeling the heat from critics shows why, in this particular instance, he displayed skills of a media training king.
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The Flip Side Communications
Screen Zombies: How Do We Free Ourselves?
If we are screen zombies, I’m one of those in the pack that has awaken from the dream and realized something feels wrong. I’m simply not sure how to exit that world.
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Employee Communications: Come Together
Involving employees from the beginning can have a number of benefits including an uptick in leadership trust, engagement, innovation, productivity and the bottom line.
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Employee Communications: Listen To The Work
As leaders rise through the ranks, it’s easy to become so engrossed in the bigger picture items (not to mention the politics). Memories of work life on the front lines fade over time. Ultimately, it can become easier to stop listening.
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Virgin America: Provide More Details About QB On Plane
While the apology was a smart move, I question the airline’s word choice.
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Employee Communications: New G.M. Chief Gets Visible
New leaders sometimes focus on their expanded responsibilities as well as internal political pressures, putting face time with employees on the back burner. Barra is taking a powerful leadership communication strategy by making herself visible and approachable.
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Starbucks Should Have Served A Humorccino
We assume Starbucks is still a cool place to work and the employees are hip, but the spokeswoman could have acknowledged that the company might have gone a little overboard in this case.
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Crisis Communications: Target Must Tread Carefully With Its Confidence About PIN Data
In the company’s effort not to create panic, it must still lay out the realistic possibilities for customers
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Employee Communications: Talk Amongst Employees
Keeping it real but simple and informal is what employees will tend to remember.
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Employee Communications: Let Me Hear Your Body Talk
A furrowed brow might say, “Don’t talk to me.” A faint “hi” or even lack of acknowledgement in the hallway might translate into, “I’m disappointed in your performance.”
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