In business, the little things matter. The following businesses did the little things for us that made a big impression in regards to good public relations:
Mastro’s Ocean Club called to ensure we enjoyed our dinner the night before. Could your business make similar follow-up phone calls?
Anthropologie took the extra step when packaging a gift card.
AAA Auto Repair did a bunch of little things right. Two visits. Two great experiences.
Discount Tire employees open doors for customers and offer them water.
Wendy’s provided quick service and food came with coupons and information on new breakfast hours.
Modcloth shows how businesses can make customers part of the creative process. Modcloth shows important Twitter handles on left side of Twitter page.