Public Relations

Why National Media Coverage Matters: How It Builds Credibility and Visibility

Key Takeaways National media coverage builds credibility by providing third-party recognition that advertising alone cannot create. A single media placement can extend far beyond one article through additional news coverage, social media, search results, and professional networks. Organizations should view national media coverage as a long-term digital asset that continues creating value after publication. Being

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Small Business Advocacy in D.C.: Shaping AI Policy and Payment Reform

Key Takeaways Represented the small business community in Washington, D.C., as a member of Intuit’s Small Business Council. Advocated for the PACE Act to modernize payment infrastructure and reduce cash flow delays for small businesses. Participated in a White House Roundtable to discuss AI literacy and the need for a unified federal AI framework. Engaged

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Your Brand Needs Miss Grand Thailand’s Moves

Brands must embrace bold risks to stand out. Miss Grand Thailand did not win the pageant. However, she gained significant attention by performing unconventional dance moves, demonstrating that taking risks often makes a lasting impact. Businesses often talk about risk-taking but frequently dilute creative ideas during the approval process, ultimately leading to something mediocre that

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I Received A “B” On My Essay … Then It Won A Statewide Award

From Loren Yaskin: This is me in my senior year of high school, pictured with two iconic Arizona women: Representative Polly Rosenbaum (Arizona’s longest-serving state legislator) and Governor Rose Mofford (Arizona’s first female governor). My parents had just uprooted our family from Connecticut for my final year of high school (yes, really). For an Arizona

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What Trips with Ride-Share Drivers Taught Us About Communications

On a recent trip, we had several short rides with different ride-share drivers, little windows into how people communicate when they’re supposed to be “on the job.” Some drivers were professional, polite, and helpful. Others told interesting stories or played music we liked. A few, though, revealed quirks, making the rides uncomfortable. With one driver,

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How Everyday Conversations Spark The Next Big Story Idea For Your Business

Sometimes the best story ideas don’t come from formal strategy meetings or editorial calendars. They come from everyday work. A recent client meeting reminded us how much potential content hides in ordinary conversations. What began as an edit review for an article quickly produced many story angles. The takeaway is simple but powerful: Great stories

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Two barrels placed over a background of a cracker, referencing the Cracker Barrel brand and recent logo change controversy.

Don’t Barrel Ahead. Learn from the Cracker Barrel Logo.

Cracker Barrel removes the little man from its logo. The reaction is fierce. Social media lights up. The stock drops. Public figures comment. The company reverses course. This isn’t just about a logo. What should your business learn? Some things about your company stand out to people and trigger feelings. Don’t risk losing your brand

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football

How ASU’s NIL Gap Reiterates Strategic Communications Starts With Revenue

Whether you’re running a college football program or a company, the principle is defining communications success with financial outcomes. Likes and shares don’t pay the bills. Dollars do. If you want expansion, start your strategic communications plan with the revenue goal at the top. Arizona State’s Coach Kenny Dillingham isn’t winning the local NIL support

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Smart Strategic Communications Should Start With Dollars

I sat in a networking meeting where business leaders went around the room sharing their primary goals. When it was my turn to talk strategic communications, I said bluntly, “Our objective is to make more money.” The room laughed. In public, many organizations say the same thing under layers of more polished language. They talk

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